The Challenge

A mid-sized manufacturing company with three production facilities in Karnataka (Bangalore, Tumkur, and Mysore) was running end-of-life firewall appliances at each site — no central visibility, inconsistent security policies, and increasing vulnerability to targeted attacks on OT/IT converged networks.

Their IT Manager had experienced two near-miss incidents in 2023 and needed a rapid, reliable replacement. Key requirements:

  • High-Availability (HA) firewall at each site — no single point of failure
  • Centralized management across all three sites from one console
  • Zero planned downtime during production hours
  • OT/IT network segmentation for SCADA and production systems
  • Completion within 2 weeks

The Eglobe Solution

Eglobe's firewall implementation team designed and deployed FortiGate 200F HA pairs at each site, with FortiManager for centralized management and FortiAnalyzer for log analytics and compliance reporting.

Days 1–2: Discovery & Design

Network discovery, traffic analysis, existing policy documentation, and architecture design for all three sites simultaneously.

Days 3–4: Procurement & Staging

Authorized Fortinet equipment procurement, firmware validation, and lab staging of all three site configurations before any production deployment.

Days 5–8: Site Deployments (Staggered)

Bangalore site first (largest), followed by Tumkur, then Mysore. Each cutover executed during a 2-hour maintenance window on Sunday night with full rollback plan.

Days 9–10: FortiManager & FortiAnalyzer

Centralized management console setup, policy synchronization, compliance report templates, and alerting configuration.

Days 11–12: Testing, Training & Handover

Full failover testing (HA tested at each site), IT team training, runbook documentation, and formal project handover with all credentials and configurations.

Results & Outcomes

  • Zero downtime — All three cutovers completed within planned maintenance windows
  • Centralized visibility — Single FortiManager pane for all three sites, reducing policy management time by 70%
  • OT/IT segmentation — SCADA network fully isolated from corporate IT with zone-based policies
  • Threat detection — In the first 30 days, FortiAnalyzer identified and blocked 14,000+ suspicious connection attempts that would have passed the old firewall
  • Compliance — Audit-ready reports generated for their ISO 9001 and annual security review
"Eglobe deployed across all three factories in 12 days with zero production disruption. The documentation and handover were exceptional — our team was fully trained and confident from day one."

— IT Manager, Manufacturing Client

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